What is your minimum order quantity (MOQ)?
Our standard MOQ is 500 units per product for custom orders. For existing stock items, smaller trial orders may be accepted. We recommend contacting our sales team with your specific product requirements to confirm the exact MOQ and pricing.
Do you have factory audit and certification for your products?
We have obtained BSCI FSC and Wal mart factory audit certifications and our items are food contact safe
Do you offer OEM and ODM services?
Yes, we provide comprehensive OEM and ODM services. We can customize product dimensions, wood types, finishes, and packaging according to your requirements. Logo customization is available via laser engraving or silk-screen printing. Our design team can also develop new products based on your sketches or samples. MOQ for custom orders is typically 500 units.
Can you send sample for us and how long is the sample lead time?
Yes, we can send newest bamboo cutting board or your requeated sample to you by express. The sample lead time is 3-7days.
How long is the production lead time?
It depends on your order quantity,normally it 's between 25-40days
What is your payment term?
We can offer TT Western Union MoneyGram and LC
How do you ensure product quality control?
We implement a three-stage QC process: raw material inspection upon arrival, in-process checks during production, and final random inspection before packaging and shipping. Each product is checked for dimensions, appearance, finish, and structural integrity. We also work with authorized third-party labs for chemical and material testing when required by clients.